Privacy Policy
Brand Builders values and respects your privacy. We are committed to safeguarding your personal information in line with the Prevention of Electronic Crimes Act (PECA) 2016, relevant privacy laws, and any guidelines issued by the Pakistan Telecommunication Authority (PTA).
This Privacy Policy explains how we collect, use and protect your personal information when you interact with our website, services or team.
What is personal information?
“Personal information” refers to any data that can be used to identify an individual, either directly or indirectly. This includes details such as your name, contact information and any other information that can be reasonably linked to you.
What personal information do we collect?
The type of personal information we collect may include:
- Name
- Email address
- Phone number
- Mailing or street address
- Other details you provide during interactions with us
You are not required to provide personal information, but doing so may affect our ability to provide certain services to you.
How do we collect your personal information?
We collect personal information directly from you when you:
- Fill out our forms (for example, to claim a free consultation)
- Interact with us over email or phone
- Subscribe to our mailing list
- Engage with us on social media
- Visit our website (including through the use of cookies)
How do we use your personal information?
We use the information collected to:
- Provide you with the services you have requested (for example, consultations and marketing strategies)
- Personalise your experience on our website and with our services
- Improve the quality and efficiency of our services
- Respond to your enquiries and communication requests
- Send promotional materials and marketing communications (with your consent)
Disclosure of personal information
We may share your personal information with third parties for the following purposes:
- Service providers who assist us in running our business (for example, IT support and marketing platforms)
- Professional advisors (for example, accountants and legal professionals)
- As required by law, such as in compliance with court orders or government regulations
Overseas disclosure
If we transfer your personal information to parties located outside Pakistan (for example, cloud services we use to store data or send email), we will take reasonable steps to make sure those parties protect it to a similar standard.
Cookies and online activity
Our website uses cookies to improve your browsing experience. Cookies are small text files that store information on your device, such as recognising repeat visitors to our site. You can manage cookie settings through your browser.
We also use website analytics tools, such as Google Analytics, to gather information on how our website is used. This information is anonymised but can sometimes be linked to personal data if necessary.
Direct marketing
We may send you marketing messages about our services, events or promotions. You can opt out of receiving these messages at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
Data security and retention
Brand Builders takes the protection of your personal information seriously. We implement security measures such as:
- Secure physical and digital storage
- Restricted access to personal data
- Use of firewalls, encryption and other technologies to protect data
We will only retain your personal information for as long as necessary to fulfil the purpose for which it was collected, or as required by law.
How to contact us
If you have any questions about this Privacy Policy or wish to update or delete your personal information, please contact us at:
Brand Builders
First Floor, Plot # 797E, Block G4, Johar Town, Lahore 54000, Pakistan
Email: info@brandbuilders.com.pk
Phone: +92 300 1486667
